Our Products

Nexsure Tech delivers three core protection and assistance propositions. Each can be embedded into an existing product, bundled with a financial or travel offering, or run as a standalone programme — configured to your customer segment, geography and commercial model.

Travel Protection Medical Protection Cyber Protection

Traveller on the phone outside an airport terminal

Travel Protection

Support for travellers from the moment a trip is booked to the moment they are home.

Travel is where things go wrong furthest from help. Nexsure Tech provides round-the-clock, multilingual travel assistance and on-ground support across global destinations, backed by a network of medical providers, service partners and coordination teams.

Built for

OTAs, airlines, travel aggregators, banks and card issuers, corporate travel programmes, and insurers.

What's included

Travel Assistance — 24×7 multilingual helpdesk for travellers in any destination

International Doctor-on-Call — medical consultation access while abroad

Emergency Assistance — medical referrals, hospital coordination, evacuation and repatriation coordination

Airport Assistance — meet-and-greet, transfers, missed-connection support

Baggage Assistance — lost, delayed and mishandled baggage tracking and coordination

Visa & Travel Support — documentation guidance and pre-travel support

Global Lifestyle Assistance — concierge, reservations and destination information

Doctor on a video consultation on a laptop screen

Medical Protection

Everyday healthcare access, not just emergency response.

Most healthcare needs are routine, and most healthcare frustration is about access. Nexsure Tech builds programmes that put consultation, diagnostics and wellness support within reach of the customer — digitally first, with network access where physical care is needed.

Built for

Banks and NBFCs, insurers, employers, telecom operators, retail brands and healthcare platforms.

What's included

Doctor Teleconsultation — on-demand and scheduled consultations across specialities

OPD Assistance — outpatient consultation and diagnostic network access

Dental & Vision Benefits — routine dental and optical care programmes

Mental Wellness Support — counselling and emotional wellbeing services

Preventive Healthcare — health checks, screenings and risk assessments

Health Assistance Programmes — second medical opinion, chronic care support, medicine delivery coordination

Lifestyle Benefits — fitness, nutrition and wellness partner benefits

Secure login prompt over a laptop keyboard at night

Cyber Protection

Help when a customer's digital life goes wrong.

Digital fraud rarely stops at the transaction. Customers need someone to tell them what to do next — who to report to, how to freeze exposure, how to recover. Nexsure Tech provides assistance, guidance and coordination through the full incident lifecycle.

Built for

Banks, fintechs, card issuers, telecom operators, OEMs and e-commerce platforms.

What's included

Cyber Assistance — 24×7 helpline for cyber incidents and digital fraud

Digital Fraud Assistance — incident reporting, dispute coordination and recovery guidance

Identity Protection — monitoring and identity restoration support

Digital Wallet Assistance — support for wallet, UPI and digital payment incidents

Online Transaction Protection — assistance across unauthorised and disputed transactions

Device & Data Security Guidance — preventive guidance and post-incident remediation support

How We Deliver

Design

We define the programme, benefits, eligibility and commercial model with you.

Integrate

APIs, portals or bulk enrolment, depending on your platform.

Deliver

24×7 assistance, service partner coordination and case management.

Report

Dashboards on enrolment, utilisation, service performance and programme KPIs.